Client Support in Atlanta, GA at Aston Carter

Posted: 3/24/2020

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Location:
    Atlanta, GA
  • Posting ID:
  • Pay Rate

Job Summary

responsibilities include:
-Create an exceptional, personalized service experience for users
-Provide positive, fast, and complete support resolutions to users via various access channels
-Provide chat and phone support to both shoppers and customers
-Identify common trends within support interactions and escalate appropriately
-Ability to quickly identify and resolve customer inquiries
-Act with the customer in mind and advocate for the user community
-Communicate effectively and exercise sound judgment when interacting with customers
-Infuse all interactions with empathy and kindness
-Excellent attention to detail and ability to proactively solve for the customer
-Ability to be shift flexible and work either morning and/or evening shifts to offer support coverage for our users

About Aston Carter:

Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.

Contact Information

John Melcher